Kiteworld Privacy & Security Info

Kiteworld is committed to safeguarding the privacy of our customers while providing the highest possible quality of service. We only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998, and will not pass on any customer information to third parties other than for delivery purposes. In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03 we do not send random marketing emails to personal email addresses (spam).
Cookies are used on our site (as they are on any other shopping site). They are needed to allow us to keep track of the contents of your shopping cart. Without this our store simply would not work.
You have the option at checkout to subscribe to our e-mail newsletter from which we inform our customers about latest products and special offers. You can unsubscribe from this mailing list at any time.

General Data Protection Regulation (GDPR)
In accordance with GDPR as of the 25th May 2018 we have added the following details to our privacy statement:
GDPR compliance means Kiteworld uses a secure https website. We collect your data (name address etc) only with your consent and keep your data safe.
We retain information such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 6 years.
When you agree to our Terms & Conditions at checkout you will be giving us consent to use your data to fulfill your order.
Kiteworld do not disclose customer information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party (Our Couriers or Royal Mail) will not disclose any of the details to any other third party.

What information do we collect about you
We collect information about you (name, address, e-mail and phone number) when you place an order for products. We also collect information if you voluntarily sign up to receive our newsletter e-mail, provide product reviews or participate in a Kiteworld competition.
Website usage information is collected using cookies.


We would like to send you occasional information about our products and offers. If you sign up for our newsletter you will be giving us consent to use your data for this purpose.
If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes
If you no longer wish to be contacted for marketing purposes, please contact us by email or phone 01255 860041

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other Websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy.
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 22nd May 2018.

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